LCA has appointed a Privacy Officer. If you have any queries or complaints regarding your personal information, please contact our Privacy Officer using the contact details listed below.
Please take a moment to read our policy as your privacy is important to us.
PURPOSE AND USE OF INFORMATION
We collect your personal information to provide you with a better, more personalised service, as well as for market research and direct marketing purposes. It also allows us to more quickly process your transactions and offer information and products that interest you personally.
Any electronic promotional or direct marketing message you receive from LCA will come with an unsubscribe facility to opt out of receiving messages from LCA. To “unsubscribe” from receiving promotional or direct marketing messages by post or email please contact us.
INFORMATION WE COLLECT
The information we collect will depend on the purpose for which it is required. It may include contact names, personal addresses, telephone numbers and email addresses.
We also collect information on visitor activity on our website in order to determine how best to provide useful information to our visitors, and which parts of our website are of most interest to them.
This information is not identifiable and may include such information as your IP address and click stream information as well as browser type and operating system.
HOW WE COLLECT INFORMATION
We may collect personal information from you over the telephone, in an email, with a form, and when you submit details through our website. We also collect non-identifiable information on visitor activity on our website, which may be obtained using cookies or other technology.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser, and contains anonymous information such as a unique identifier, the site name, and other non-personal information. It allows a website to remember things like your preferences but can also be used to enable companies to target their advertising or marketing messages based for example, on your location and/or web browsing habits.
Cookies are stored on a computer’s hard drive, but they cannot access it, so a cookie can’t read other information stored on a user’s hard drive, or get a user’s email address, etc. Cookies can only store data that is provided by the server or generated by an explicit user action.
HOW WE PROTECT INFORMATION
We are committed to ensuring the security of your information, both physical and electronic. We offer a secure server for website transactions, and all sensitive information is encrypted.
DISCLOSURE OF INFORMATION
We do not transfer personal information to any third party without specific authorisation from the visitor. Your information will not be traded, rented or sold at any time.
We may, however, be required by law or litigation to disclose personal information.
ACCESS TO INFORMATION AND LODGING A COMPLAINT
You may request access to the personal information that LCA holds on you by contacting us. We endeavour to keep all information accurate and up to date. Please let us know of any changes to your information.
If you believe that LCA has interfered with your privacy, or breached the Privacy Act, please communicate your complaint in writing to the Privacy Officer. LCA will respond promptly to your complaint.
If you are not satisfied with the response, we encourage you to contact the Privacy Officer about further options, including, if appropriate, contacting the Privacy Commissioner.
CHANGES TO THE POLICY
Please note that this Policy may change from time to time. All changes to the Policy will be posted on this page.
If you have any queries about our Policy, please contact our Privacy Officer on the details below:
The Privacy Officer
Living Choice Australia
C/- 21 Bayswater Drive
Twin Waters QLD 4564